B9999 code Privacy Policy – Your Data Is Safe With Us

Welcome to b9999 code. We understand that your personal information is a deeply sensitive matter. This Privacy Policy is designed to give you a clear picture of exactly what we do — and do not do — with your data.

This Privacy Policy applies to the b9999 code website, mobile app, and all related services. By registering, logging in, or using any of our services, you are considered to have accepted this Privacy Policy.

In this policy, "we" and "our" refer to b9999 code and its operating entity. "You" refers to any registered or unregistered user of our platform.

B9999 code collects several types of information. Each category is explained separately below:

a) Information provided at registration:

• Full Name & Date of Birth
• Email address & mobile number
• Residential address & postal code
• Preferred currency & language

b) Identity Verification (KYC) Information:

• Copy of National ID or Passport
• Selfie or face verification photo (where required)
• Bank Statement or Mobile Banking Number

c) Automatically collected data:

• IP address & device information
• Browser Type & Operating System
• Time spent on the platform and click behaviour
• Gaming & Betting History

B9999 code uses your collected information solely for the following purposes:

• Account Management: Creating your profile, ensuring login security, and sending account-related communications.
• Payment Processing: Processing deposits, sending withdrawals, and maintaining transaction history.
• Security & Fraud Prevention: Detecting suspicious activity and keeping accounts secure.
• Fulfilling legal obligations: Meeting KYC, AML (Anti-Money Laundering), and regulatory compliance requirements.
• Service improvement: Analysing user experience to continually improve the platform.
• Customer Support: Responding to your complaints or queries and resolving issues.
• Responsible Gaming: Monitoring gaming behaviour to offer assistance when needed.

We may send you promotional emails or SMS messages. You can opt out at any time through your account settings. However, transaction and security-related messages cannot be turned off, as they exist to protect you.

B9999 code does not generally share your personal information with anyone. However, data sharing may occur in the following limited circumstances:

• Payment Processors: Relevant information is shared with bKash, Nagad, Rocket, or your bank solely to process deposits and withdrawals. These third parties safeguard your data under their own privacy policies.
• Law Enforcement: Data may be disclosed as part of a court order, government directive, or lawful investigation.
• Technology service providers: Providers of server hosting, cybersecurity, or analytics services receive limited data and may only act on our instructions — they cannot use it for their own purposes.

B9999 code uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Maintaining login sessions, verifying security, and supporting core platform functionality. The site cannot operate properly without these.
• Functional Cookies: To remember your preferred language, time zone, and interface settings.
• Analytics Cookies: To understand which pages are used most and where issues occur. This information is completely anonymous.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

How long b9999 code retains your data depends on the type of information:

• Account Information: For the duration of your active account and for 5 years after closure (as required by law).
• Transaction history: Retained for a minimum of 5 years in accordance with Bangladesh financial regulations.
• KYC documents: Retained for up to 5 years after account closure.
• Cookie & session data: Automatically deleted within 30 days to 1 year.

After the retention period, data is securely deleted or anonymised in a way that makes it impossible to identify you.

As a b9999 code user, you have certain important rights over your own data:

To exercise any of these rights, email us at support@b9999code.com. We will respond within 30 days after verifying your identity.

B9999 code uses industry-leading security technology to protect your data:

• SSL/TLS Encryption: Every data exchange on the site is secured with 256-bit SSL encryption. You can verify this by checking the padlock icon in your browser's address bar.
• Encrypted Database: All stored data is held on encrypted servers. Direct server access is strictly limited and controlled.
• Two-Factor Authentication (2FA): Enabling 2FA on your account makes login significantly more secure.
• Regular Security Audits: Regular security assessments are conducted by third-party specialists.
• Staff Training: b9999 code employees receive rigorous data protection training and are granted access only to the information necessary to carry out their responsibilities.

B9999 code is strictly for adults aged 18 and above. We do not knowingly collect information from or create accounts for anyone under 18.

Date of birth is verified at registration. If a minor provides false information to open an account and this is later identified, the account will be immediately closed and all associated data will be deleted.

If you believe your child has accidentally created an account on b9999 code, please contact us immediately at support@b9999code.com.

B9999 code may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, registered email holders will be notified in advance.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend checking this page regularly, especially around any major updates.

For any questions, complaints, or requests regarding this Privacy Policy, please reach out to us through any of the channels below:

Your privacy genuinely matters to us. If you have any concerns, we will work to resolve them promptly and transparently.